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Mobile App: Your Business Phone, Wherever You Go

The Mobile App transforms the way businesses communicate by enabling employees to stay connected no matter where they are. Designed for modern work environments, this feature mimics your desk phone, allowing you to make and receive calls from your business number using your mobile device. Whether you’re working remotely, travelling for business, or simply away from your desk, the Mobile App ensures seamless connectivity without the need for additional hardware.

By integrating advanced VoIP technology, this solution provides a reliable, cost-effective, and flexible way to manage business calls. It eliminates the need for expensive roaming charges and ensures crystal-clear voice quality, making it an essential tool for professionals who require uninterrupted communication. Businesses in Singapore and beyond can leverage this technology to maintain efficient, high-quality communications regardless of location.

How Does the Mobile App Work?

The Mobile App leverages VoIP technology to extend your business phone system to your mobile device. This allows employees to remain accessible and manage calls professionally, whether they’re in the office, working remotely, or on the go.

Making and Receiving Calls

• The Mobile App connects to your business phone system over the Internet, enabling you to make and receive calls using your business number.

• Outgoing calls appear as if they’re coming from your office line, maintaining a professional presence.

• Incoming calls to your business number ring directly on your mobile device, ensuring you never miss an important call.

Seamless Integration with Desk Phones

• Calls can be transferred between your mobile device and desk phone without interruption.

• Employees can answer calls on their desk phones and continue the conversation on their mobile if they need to step away.

• The app syncs with call history, contacts, and voicemail, ensuring a unified communication experience.

Cost Savings on Roaming Charges

• By routing calls over Wi-Fi or mobile data, the Mobile App eliminates the need for traditional carrier-based international roaming.

• Businesses can reduce call costs by up to 95% when employees travel overseas.

• The ability to use the app over a secure internet connection minimises expensive international call fees while maintaining high-quality audio.

This feature ensures that no matter where employees are, they can stay connected without sacrificing call quality, security, or professional branding.

Key Benefits of the Mobile App

Uninterrupted Connectivity

The Mobile App allows employees to stay connected to their business phone system at all times. Whether they’re in a different office, working remotely, or travelling abroad, they can manage calls just as they would from their desk phone.

Cost-Effective Communication

By utilizing VoIP technology, the Mobile App significantly reduces communication costs. Businesses no longer need to worry about excessive international roaming fees or additional phone lines, as calls are routed over Wi-Fi or mobile data.

Professional Caller Identity

Calls made from the app display your business number rather than a personal mobile number. This maintains a professional image and ensures consistency in customer interactions, regardless of where employees are located.

Advanced Call Features

The Mobile App is more than just a mobile extension of a business phone system. It includes:

Call forwarding and transfer – Redirect calls to colleagues or switch between devices seamlessly.

Voicemail access – Retrieve and manage voicemail messages from anywhere.

Call recording – Keep track of important conversations for reference and compliance.

Conference calling – Initiate group calls with multiple participants for enhanced collaboration.

Security and Reliability

The app ensures secure and encrypted communication, protecting sensitive business conversations from unauthorised access. With high-quality voice transmission and minimal downtime, it delivers a reliable communication experience.

Use Cases for the Mobile App

Remote and Hybrid Work

Employees working from home or in different locations can stay accessible without needing a desk phone.

Business Travel

Professionals travelling overseas can avoid costly roaming charges while staying connected to clients and colleagues.

Field and Sales Teams

Mobile teams can take business calls on the go while maintaining a professional presence.

Customer Support and Service Teams

Agents can handle customer inquiries from anywhere, ensuring continuous support.

Multi-Office Businesses

Employees working across different branches can manage calls efficiently without requiring separate phone systems.

The Mobile App provides flexibility and scalability, making it an essential communication tool for businesses of all sizes.

Why Choose the Mobile App?

The Mobile App is a game-changer for businesses looking to enhance communication while reducing costs. It eliminates the limitations of traditional phone systems by allowing employees to take their business number wherever they go. Whether working remotely, travelling internationally, or operating in multiple locations, this feature ensures seamless connectivity without compromising professionalism.

In today’s fast-paced work environment, staying accessible is crucial. The Mobile App provides businesses with a modern communication solution that enhances productivity, optimises call management, and streamlines operations. With advanced VoIP technology, it delivers crystal-clear audio, secure connections, and a cost-effective alternative to traditional mobile calls.

Businesses in Singapore and worldwide can benefit from this mobile-first approach, ensuring their teams remain connected, efficient, and ready to engage with clients anytime, anywhere. By adopting the Mobile App, companies can future-proof their communication systems, ensuring uninterrupted service and professional call handling from any location.

Ready to Transform Your Communication Strategy?

Start using Velox Networks today and your mobile app for your business communications