Ideal for employees working from home – can be deployed within 24-48 hours.
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We have some of the lowest International call rates in the world! This doesn't mean we compromise on quality though.
Manage your entire voice platform from a single portal - allowing for user, destination or billing changes to be made in real-time.
Collaborate and connect with as many team members or clients with an easy-to-use virtual conference room.
Order any number of seats and we will have the system ready in minutes - kick back and wait for your pre-configured phones to arrive.
Our systems support all current HD Voice codecs, meaning all calls are HD when available. Gateway dependant for external calls.
As a telecommunications services provider, Velox makes setting up a phone system for your company extremely easy, no IT knowledge required! With a few clicks, you can add a phone number, edit the user directory, voicemail boxes, and more to your account.
But easy shouldn't mean basic functionality. Velox offers a multitude of advanced phone system features. We focus on Voice, so you can focus on your business.
We are licensed by the INFOCOMM MEDIA DEVELOPMENT AUTHORITY
Annual License Fees
Annual prepay license fee
S$0 ⨯ 0.
S$ 118.93
Monthly License Fees
Monthly license fee S$0 ⨯ 0.
S$ 118.93
NO DATA CALCULATED
Manage your entire voice platform from a single portal - allowing for user, destination or billing changes to be made in real-time.
Do you need your allocated number to ring multiple extensions - No problem, they can all ring together or one after the other.
Order any number of seats and we will have the system ready in minutes - kick back and wait for your pre-configured phones to arrive.
Need to block certain users from making external calls? Route all new calls to a specific number in real-time? Just use the Client Area.
We have some of the lowest International call rates in the world! This doesn't mean we compromise on quality though.
Whenever a user receives a Voicemail, we immediately send it to you via email we can even send it to multiple people for 'departments'.
Need to find out who is actually making those sales calls, or want to manage call spend, just login to the online panel and have a look.
Want to ensure that only local calls are enabled, and all or just one international destination is blocked? Login to the Client Area now.
As a telecommunications service provider, we constantly vet every termination provider we utilise, this ensures the highest quality call for our users.
Any phone can be moved anywhere in the world with internet access, and will still function as if it is in the office in Singapore or overseas
Our systems support all current HD Voice codecs, meaning all calls are HD when available. Gateway dependant for external calls
All of our staff have multiple years of experience in Telco/VoIP providers and Platform Development.
Utilizing the Velox Dashboard – customers can enable business hour rules to establish how calls are routed at certain times of the day – whether it is 9am-5pm to 6am-1pm, the setup is easy.
Receiving a fax couldn’t be easier – it goes straight to your email as a PDF. Subscribe to our fax adaptor service and continue using your existing fax machine to send and receive faxes.
The Velox Mobile App provides seamless connectivity whether in or out of the office (mimicking your desk phone) – whilst providing up to 95% reduction in call costs when roaming overseas.
Do you need to attribute call’s to certain P&L within your organisation – you can either assign fixed Cost Centre’s to the extension or use a PIN when dialling.
Complete flexibility to record all calls or just local and international on an extension basis, all via the dashboard.
Advertise your company, products and services to your callers. Play your own music or create a custom message for a caller to listen to when placed on hold or while being transferred between extensions.
Easily block high cost countries to ensure low cost phone bills all via the dashboard. Have a nuisance caller? No problem! Simply type their number into the dashboard and they can’t call again!
Populate a central phonebook with both internal and external contacts – making it easy to keep in touch and keep on top of your business.
Personalised user access to individual call detail reports and recordings.
Configure your service with an IVR auto attendant and have a personalised greeting with advanced routing functionality.
Collaborate and connect with more team members or clients in Singapore and beyond with an easy-to-use virtual conference room that can accommodate internal or external participants.
Free calls to 20+ global destinations for a single monthly rate, subject to fair use policy. See for countries and coverage.
The Velox for Smartphones app is an extension to your desk phone and operates
in an
identical
fashion as follows.
When someone calls your extension, it will ring on your desk phone and smartphone simultaneously, wherever you are in the world – as long as your smartphone is data enabled with either cellular or WiFi. The incoming call is at no charge, even if you are roaming, since the incoming call is a “data call”.
The person calling you will not be aware that you are not at your desk. Please note that the functionality that you have set up on the dashboard that applies to your extension also applies to the app, e.g. if you are recording inbound calls on your extension then inbound calls to your app will also be recorded.
You can make outbound calls from the Velox App as though you were making calls from your office extension and at the same call cost rate – as long as your smartphone is data enabled with either cellular or WiFi. For example, if you use the app to make a domestic call to a Singapore land line or mobile, then it will either be a free call if you are within your free call allocations or at a cost of $0.016 per minute ( please note that typically, calls from Singapore mobile phones are charged at about $0.17 per minute!). This also applies if you are calling from anywhere in the world to Singapore.
In addition, if you use the app to make international calls, it would be at the same rates as though you are in the office – significantly less that Singtel/Starhub outbound roaming call charges. The person you are calling will not be aware that you are not at your desk and the CLI ( Caller Line Identification) that will appear on the recipients phone will be your office DID. Please note that the functionality that you have set up on the dashboard that applies to your extension also applies to the app, so for example, if you are recording outbound calls on your extension, then outbound calls from your app will also be recorded.
A typical Velox call consumes 100 kbps which is a very small amount of data so that it will have virtually no impact on your roaming data plan. Why spend hundreds or thousands of dollars for your roaming incoming and outgoing calls when you can save 99% using the Velox for Smartphone App.
| Incoming calls per minute | Outgoing Local Calls in Roaming country per minute | Calling Singapore per minute | Call International per minute | |||||
|---|---|---|---|---|---|---|---|---|
| SingTel | Velox | SingTel | Velox | SingTel | Velox | SingTel | Velox | |
| USA | $2.50 | Free | $2.50 | $0.024 | $5.00 | Free * | $5.00 | $0.024 |
| China | $1.50 | Free | $1.50 | $0.016 | $4.00 | Free * | $5.00 | $0.016 |
| Vietnam | $1.50 | Free | $1.50 | $0.164 | $4.00 | Free * | $5.00 | $0.164 |
| India | $3.50 | Free | $3.50 | $0.018 | $6.00 | Free * | $6.00 | $0.018 |
| Japan | $1.50 | Free | $1.50 | $0.034 | $4.00 | Free * | $5.00 | $0.034 |
| Thailand | $1.50 | Free | $1.50 | $0.077 | $4.00 | Free * | $5.00 | $0.077 |
| Malaysia | $0.35 | Free | $0.35 | $0.028 | $0.46 | Free * | $5.00 | $0.028 |
| UK | $2.50 | Free | $2.50 | $0.015 | $5.00 | Free * | $5.00 | $0.015 |
| Australia | $1.50 | Free | $1.50 | $0.025 | $4.00 | Free * | $5.00 | $0.025 |
| France | $2.50 | Free | $2.50 | $0.015 | $5.00 | Free * | $5.00 | $0.015 |
A list of some of our customers currently enjoying Velox services.
SV
Swaminathan Venkataramani
Director - Body with Soul
Both Velox’s solution and our experience working with their team has worked out exceptionally well for us during the business continuity crisis we had to mitigate earlier this year.
We had a unique situation where we had to move out of a location that we were operating from for over 13 years, and we only had 6 weeks to do this. Though we had business continuity plans that came handy, this move was not simple given we are in the business of healthcare practice and continuity... [Read more]
KA
Kathy B.A. Auckburaulle
Director - Worldwide Shipping Management (S) Pte Ltd
We decided to use Velox after experiencing service issues and poor quality calls with our previous telecommunications service provider, and our move to Velox has proven to be a smart decision as we now have crystal clear calls with far better call charges than any of the multitude of providers that we had been using earlier. The Velox cloud based PBX means that we no longer have to invest in costly onsite equipment whilst enjoying more features and a far better service
MG
Matthew Glynn
Managing Partner - GLS Groups
As the world’s leading legal industry disruptor, we are committed to putting technology to work to bring optimal efficiencies to the delivery of legal solutions – and this includes making our telecommunications system work for us and our clients. We needed to connect our growing global team as though they were in the same room whilst deploying a superior platform to manage our external communications in a cost efficient way ...
DL
Dusty Lee
Sales Manager - Emerge BPO - Iloilo, Philippines
Velox have provided us with outstanding support in the process of our call centre. Nothing has been too difficult and issues. We feel that we are always secured with the help of their 24/7 technical support team. Our company is growing and Velox is one of the major contributors of our current success. We are proud to say that we are a Velox user.
JL
Jeff Li
Digital Marketing Manager - 8VIC Global Pte Ltd
Good news! My Singapore Team loves the voice quality of Velox. As we also have overseas offices, I would like to check if we could deploy Velox phones/network in our Taiwan and Malaysia offices.
KW
Kris Wong
Office Manager - Focus Law Asia LLC
Hi Kate,
Thanks for your kind assistance, as always. Both Michelle and you have been very helpful and accommodating to our requests and fast response to our issues faced. I really appreciate the extra mile that both of you have taken. Kudos to all of you!