A powerfully simple cloud phone system!

Velox makes setting up a phone system for your business extremely easy, no IT knowledge required!. With a few clicks, you can add a phone number, edit the user directory, voicemail boxes, and more to your account.

But easy shouldn't mean basic functionality. Velox offers a multitude of advanced phone system features. We focus on Voice,
so you can focus on your business.

Licensed by the

order now our features

Free Phone - Included

Velox offers all of this, and more!

 Get an advanced, reliable and managed business VoIP phone service
 Powerful administration panel for managing call routing and features
 Unlimited inbound and outbound channels
 24/7 email and ticket support
 Business Hours technical phone support
 99.99% uptime backed by SLA
 Distributed and scalable network
 Simple - plug and play installation
 Low cost local and international calls

check out all our features

One simple plan:

 Set up cost - Free
 Certified IP Phone GXP1610 - from S$70. (Click here for datasheet)
 All Features - Free (Including voicemail to email)
 Local Call - S$0.016 Per Minute with 100 Free Minutes per user per month.
 International Calls - Click here for our rates
 Minimum Term - 24 Months. Click here for our Terms and Conditions
 30 days termination after minimum term.
 Plus many more features

Velox cost calculator:

Please note there is a minimum requirement of 5 Seats/Users

From S$16.99 Per User Per Month!

order now

Our Features

Easy Management

Manage your entire voice platform from a single portal - allowing for user, destination or billing changes to be made in real-time.

Low Call Rates

We have some of the lowest International call rates in the world! This doesn't mean we compromise on quality though.

Managed Gateways

We constantly vet every termination provider we utilise, this ensures the highest quality call for our users.

Call Recording

Complete felxibility to record all calls or just local and international on an extension basis, all via the dashboard.

Ring Groups

Do you need your allocated number to ring multiple extensions - No problem, they can all ring together or one after the other.

Voicemail to Email

Whenever a user receives a Voicemail, we immediately send it to you via email - we can even send it to multiple people for 'departments'.

Completely Portable

Any phone can be moved anywhere in the world with internet access, and will still function as if it is in the office.


Configure your service with an IVR and have a personalised greeting with advanced routing functionality.

Unlimited Users

Order any number of seats and we will have the system ready in minutes - kick back and wait for your pre-configured phones to arrive.

Online Call Reports

Need to find out who is actually making those sales calls, or want to manage call spend, just login to the online panel and have a look.

High Definition Voice

Our systems support all current HD Voice codecs, meaning all calls are HD when available. Gateway dependant for external calls

Advanced Call Control

Need to block certain users from making external calls? Route all new calls to a specific number in real-time? Just use the Client Area.

Destination Management

Want to ensure that only local calls are enabled, and all or just one international destination is blocked? Login to the Client Area now.

Expert Support

All of our staff have multiple years of experience in Telco's/VoIP providers and Platform Development.

Mobile Application

Available on both iOS and Android

The Velox for Smartphones app is an extension to your desk phone and operates in an identical fashion as follows;

  • Inbound calls
    When someone calls your extension it will ring on your desk phone and smart phone simultaneously, where ever you are in the world – as long as your smartphone is data enabled with either cellular or WiFi. The incoming call is at no charge, even if you are roaming, since the incoming call is a “data call”.
    The person calling you will not be aware that you are not at your desk. Please note that the functionality that you have set up on the dashboard that applies to your extension also applies to the app, e.g. if you are recording inbound calls on your extension then inbound calls to your app will also be recorded.
  • Outbound calls
    You can make outbound calls from the Velox App as though you were making calls from your office extension and at the same call cost rate – as long as your smartphone is data enabled with either cellular or WiFi.
    For example, if you use the app to make a domestic call to a Singapore land line or mobile, then it will either be a free call if you are within your free call allocations or at a cost of $0.016 per minute ( please note that typically, calls from Singapore mobile phones are charged at about $0.17 per minute!). This also applies if you are calling from anywhere in the world to Singapore.
    In addition, if you use the app to make international calls, it would be at the same rates as though you are in the office – significantly less that Singtel/Starhub outbound roaming call charges. The person you are calling will not be aware that you are not at your desk and the CLI ( Caller Line Identification) that will appear on the recipients phone will be your office DID. Please note that the functionality that you have set up on the dashboard that applies to your extension also applies to the app, so for example, if you are recording outbound calls on your extension, then outbound calls from your app will also be recorded.
A typical Velox call consumes 100 kbps which is a very small amount of data so that it will have virtually no impact on your roaming data plan.

Why spend hundreds or thousands of dollars for your roaming incoming and outgoing calls when you can save 99% using the Velox for Smartphone App.

Incoming calls per minute Outgoing Local Calls in Roaming country per minute Calling Singapore per minute Call International per minute
SingTel Velox SingTel Velox SingTel Velox SingTel Velox
USA $2.50 Free $2.50 $0.024 $5.00 Free * $5.00 $0.024
China $1.50 Free $1.50 $0.016 $4.00 Free * $5.00 $0.016
Vietnam $1.50 Free $1.50 $0.164 $4.00 Free * $5.00 $0.164
India $3.50 Free $3.50 $0.018 $6.00 Free * $6.00 $0.018
Japan $1.50 Free $1.50 $0.034 $4.00 Free * $5.00 $0.034
Thailand $1.50 Free $1.50 $0.077 $4.00 Free * $5.00 $0.077
Malaysia $0.35 Free $0.35 $0.028 $0.46 Free * $5.00 $0.028
UK $2.50 Free $2.50 $0.015 $5.00 Free * $5.00 $0.015
Australia $1.50 Free $1.50 $0.025 $4.00 Free * $5.00 $0.025
France $2.50 Free $2.50 $0.015 $5.00 Free * $5.00 $0.015

*Subject to available balance in your companies monthly free allowance. Table is valid as of 7th May 2018


“We decided to use Velox after experiencing service issues and poor quality calls with our previous telecommunications service provider, and our move to Velox has proven to be a smart decision as we now have crystal clear calls with far better call charges than any of the multitude of providers that we had been using earlier. The Velox cloud based PBX means that we no longer have to invest in costly onsite equipment whilst enjoying more features and a far better service”

Kathy  B.A.Auckburaulle - Director
Worldwide Shipping Management (S) Pte Ltd

“As the world’s leading legal industry disruptor, we are committed to putting technology to work to bring optimal efficiencies to the delivery of legal solutions – and this includes making our telecommunications system work for us and our clients. We needed to connect our growing global team as though they were in the same room whilst deploying a superior platform to manage our external communications in a cost efficient way.  Velox does all of this and more for us! Velox has eliminated our internal call charges, delivered superb call quality across the board, provides us with all the features we could need and is totally scalable to our growing needs. All of our external calls utilise superior quality routing delivering outstanding call quality for a fraction of the cost. Our Velox solution was deployed in less than 90 minutes and that included us being trained on how to manage our system ourselves.”

Matthew Glynn – Managing Partner
GLS Group

“Velox have provided us with outstanding support in the process of our call centre. Nothing has been too difficult and issues. We feel that we are always secured with the help of their 24/7 technical support team. Our company is growing and Velox is one of the major contributors of our current success. We are proud to say that we are a Velox user.”

Dusty Lee – Sales Manager
Emerge BPO - Iloilo, Philippines

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#03-08 Tan Chong Motor Centre
(+65) 6817 5600

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