Try Our Demo
Try Our Demo
Wy Choose Velox

Why Choose Us?

Velox makes setting up a phone system for your business extremely easy, no IT knowledge required! With a few clicks, you can add a phone number, edit the user directory, voicemail boxes, and more to your account.

But easy shouldn't mean basic functionality. Velox offers a multitude of advanced phone system features. We focus on Voice, so you can focus on your business.

We are licensed by the

IMDA Logo

One Simple Plan:

Velox cost calculator
Please note there is a minimum requirement of 5 Seats/Users

Total cost per annum inclusive of 10% discount Per seat/user per month S$18.99

S$ 118.93

License fee S$18.99 per month. Total license fee per month S$X

  • This will include:
  • Total number of seats 7
  • PLUS all of our features - Free of Charge!

NO DATA CALCULATED

Contact us to place your order now

Order Now!

Our Complete Features

Easy Management
Easy Management

Manage your entire voice platform from a single portal - allowing for user, destination or billing changes to be made in real-time.

Ring Groups
Ring Groups

Do you need your allocated number to ring multiple extensions - No problem, they can all ring together or one after the other.

Unlimited Users
Unlimited Users

Order any number of seats and we will have the system ready in minutes - kick back and wait for your pre-configured phones to arrive.

Advance Call Control
Advanced Call Control

Need to block certain users from making external calls? Route all new calls to a specific number in real-time? Just use the Client Area.

Low Call Rates
Low Call Rates

We have some of the lowest International call rates in the world! This doesn't mean we compromise on quality though.

Voicemail to Email
Voicemail to Email

Whenever a user receives a Voicemail, we immediately send it to you via email we can even send it to multiple people for 'departments'.

Online Call Reports
Online Call Reports

Need to find out who is actually making those sales calls, or want to manage call spend, just login to the online panel and have a look.

Destination Management
Destination Management

Want to ensure that only local calls are enabled, and all or just one international destination is blocked? Login to the Client Area now.

Managed Gateway
Managed Gateway

We constantly vet every termination provider we utilise, this ensures the highest quality call for our users.

Completely Portable
Completely Portable

Any phone can be moved anywhere in the world with internet access, and will still function as if it is in the office.

High Definition Voice
High Definition Voice

Our systems support all current HD Voice codecs, meaning all calls are HD when available. Gateway dependant for external calls

Expert Support
Expert Support

All of our staff have multiple years of experience in Telco's/VoIP providers and Platform Development.

Call Recording
Business Hour Rules (BHR)

Utilizing the Velox Dashboard – customers can enable business hour rules to establish how calls are routed at certain times of the day – whether its 9am-5pm to 6am-1pm, the setup is easy.

Fax
Fax

Receiving a fax couldn’t be easier – it goes straight to your email as a PDF. Subscribe to our fax adaptor service and continue using your existing fax machine to send and receive faxes.

Mobile App
Mobile App

The Velox Mobile App provides seamless connectivity whether in or out of the office (mimicking your desk phone) – whilst providing up to 95% reduction in call costs when roaming overseas.

Call Centre
Cost Centre’s

Do you need to attribute call’s to certain P&L within your organisation – you can either assign fixed Cost Centre’s to the extension or use a PIN when dialling.

Call Recording
Call Recording

Complete felxibility to record all calls or just local and international on an extension basis, all via the dashboard.

Auto Attendant
Auto Attendant

Configure your service with an IVR and have a personalised greeting with advanced routing functionality.

High Definition Voice
Country and Caller Blacklist

Easily block high cost countries to ensure low cost phone bills all via the dashboard. Have a nuisance caller? No problem! Simply type their number into the dashboard and they can’t call again!

Expert Support
Centralized Phonebook

Populate a central phonebook with both internal and external contacts – making it easy to keep in touch and keep on top of your business.

Advance Call Analysis
Advance Call Analysis

Personalised user access to individual call detail reports and recordings.

Contact us to avail our Special Offers

Order Now!

Mobile Application

The Velox for Smartphones app is an extension to your desk phone and operates
in an identical fashion as follows.

Inbound Call

When someone calls your extension it will ring on your desk phone and smart phone simultaneously, where ever you are in the world – as long as your smartphone is data enabled with either cellular or WiFi. The incoming call is at no charge, even if you are roaming, since the incoming call is a “data call”.

The person calling you will not be aware that you are not at your desk. Please note that the functionality that you have set up on the dashboard that applies to your extension also applies to the app, e.g. if you are recording inbound calls on your extension then inbound calls to your app will also be recorded.

Inbound Call

You can make outbound calls from the Velox App as though you were making calls from your office extension and at the same call cost rate – as long as your smartphone is data enabled with either cellular or WiFi. For example, if you use the app to make a domestic call to a Singapore land line or mobile, then it will either be a free call if you are within your free call allocations or at a cost of $0.016 per minute ( please note that typically, calls from Singapore mobile phones are charged at about $0.17 per minute!). This also applies if you are calling from anywhere in the world to Singapore.

In addition, if you use the app to make international calls, it would be at the same rates as though you are in the office – significantly less that Singtel/Starhub outbound roaming call charges. The person you are calling will not be aware that you are not at your desk and the CLI ( Caller Line Identification) that will appear on the recipients phone will be your office DID. Please note that the functionality that you have set up on the dashboard that applies to your extension also applies to the app, so for example, if you are recording outbound calls on your extension, then outbound calls from your app will also be recorded.

A typical Velox call consumes 100 kbps which is a very small amount of data so that it will have virtually no impact on your roaming data plan. Why spend hundreds or thousands of dollars for your roaming incoming and outgoing calls when you can save 99% using the Velox for Smartphone App.

Incoming calls per minute Outgoing Local Calls in Roaming country per minute Calling Singapore per minute Call International per minute
SingTel Velox SingTel Velox SingTel Velox SingTel Velox
USA $2.50 Free $2.50 $0.024 $5.00 Free * $5.00 $0.024
China $1.50 Free $1.50 $0.016 $4.00 Free * $5.00 $0.016
Vietnam $1.50 Free $1.50 $0.164 $4.00 Free * $5.00 $0.164
India $3.50 Free $3.50 $0.018 $6.00 Free * $6.00 $0.018
Japan $1.50 Free $1.50 $0.034 $4.00 Free * $5.00 $0.034
Thailand $1.50 Free $1.50 $0.077 $4.00 Free * $5.00 $0.077
Malaysia $0.35 Free $0.35 $0.028 $0.46 Free * $5.00 $0.028
UK $2.50 Free $2.50 $0.015 $5.00 Free * $5.00 $0.015
Australia $1.50 Free $1.50 $0.025 $4.00 Free * $5.00 $0.025
France $2.50 Free $2.50 $0.015 $5.00 Free * $5.00 $0.015

Available on both iOS and Android

Velox App Image 1
Velox App Image 2
Velox App Image 3

Industry Partners