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Cloud PBX for Businesses in Singapore

Every business, no matter how big or small, needs a reliable PBX phone system. If you are looking for convenience and reliability, a cloud-based PBX system is your best bet. It is a private cloud-based system on which you can place or receive calls from your customers and clients through an internet connection. Not only can you leverage PBX solutions to make calls externally in Singapore and beyond, but it can also be used for internal communication within your company. Operating on various channels on various channels, including VoIP , analogue, or ISDN, a cloud PBX is typically hosted by a third-party service provider and comes with features such as conference bridges and external dialling.

Why PBX Phone Systems Are Cost-Effective for Small Businesses

Small businesses often face budget constraints, making it essential to invest in cost-effective solutions. Here's why PBX phone systems are particularly advantageous for small businesses:

No Costly Infrastructure: Traditional phone systems require expensive hardware and software installations, which can be a significant financial burden for small businesses. In contrast, PBX phone systems, especially cloud-based ones, eliminate the need for costly infrastructure as all communication occurs over the Internet, sparing businesses from the expense of purchasing and maintaining physical equipment.

Online Accessibility: Cloud PBX phone systems are entirely online, making them accessible from anywhere with an Internet connection. Small businesses in Singapore can benefit from this flexibility, as it allows employees to work remotely without sacrificing communication capabilities.

Mobile Collaboration: Most third-party cloud PBX providers offer mobile apps, allowing your staff to download and use them to collaborate on tasks in real-time. This feature enhances productivity by enabling employees to stay connected and collaborate seamlessly, regardless of their location.

Scalability: Cloud PBX phone systems excel in scalability, allowing businesses to add or remove users and features as needed. This scalability ensures that you only pay for the resources you use, making it a cost-effective solution for businesses of all sizes.

Affordable Call Rates: At Velox, we offer affordable and functional phone systems and hosted PBX solutions tailored to the needs of small businesses. With competitive call rates and unlimited users on the platform, Velox ensures that you get the most value for your investment.

High Configurability: Velox's PBX solutions provide a high level of configurability, allowing businesses to customise their phone systems according to their specific requirements. Features like ring groups, centralised phonebooks, call recording options, and voicemail-to-email functionalities enhance productivity and efficiency.

Why Choose Velox for Cloud PBX Services

Velox Networks offers unmatched cloud PBX services tailored to the needs of businesses in Singapore, providing affordability, customisability, and exceptional support and reliability. So why consider our communication solutions that grow with your business and ensure seamless operations?

Affordability

At Velox, we prioritise affordability without compromising on quality. We offer some of the lowest VoIP international call rates globally, ensuring that you stay connected with clients and partners worldwide without breaking the bank. Rest assured, our affordable pricing plans make cloud PBX accessible to businesses of all sizes.

Customisability

Velox empowers you to tailor your voice platform to suit your unique business needs. With our intuitive portal, you can manage your entire voice platform from a single interface. Whether it's making user, destination, or billing changes in real-time, our platform provides unparalleled flexibility. Plus, with our quick setup process, you can order any number of seats, and we'll have your system ready in minutes. Sit back and await your pre-configured phones—all hassle-free.

Support and Reliability

Our support staff boasts multiple years of experience working in Telco/VoIP providers and Platform Development, ensuring that you receive expert assistance whenever you need it. Plus, with the Velox Dashboard, managing your cloud PBX system is a breeze. Whether it's setting up calls for standard business hours or after-hours, our intuitive platform makes configuration effortless. Trust Velox for dependable support and seamless reliability to keep your business communication running smoothly.

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Frequently Asked Questions About Cloud-Based PBX Systems

Is Cloud-Based PBX The Same As VoIP?

Contrary to popular belief, business VoIP phone systems are not the same as cloud-based PBX systems. While both phone systems help in lowering the total cost of ownership compared to an on-premises phone system, they are two different things.

The most significant difference between the two lies in their functionality. PBX system solutions are automated answering systems that direct calls, whereas a hosted business VoIP phone system comes with complete features to seamlessly make professional calls, including international calls. Learn more about VoIP phone international calls.

Choosing the right office phone in Singapore is crucial for running a successful business. As such, it is recommended that you seek the advice of a cloud PBX phone system provider to determine the best solution for your small business or enterprise.

What Does IP PBX Stand For?

Internet Protocol Private Branch Exchange, also known as IP PBX, is a system built over IP-based architecture for delivering and managing voice communication services. PBX phone systems in Singapore provide IP telephony and switching services between an IP telephone network and a public switched telephone network system.

Is Cloud PBX A VoIP?

While cloud PBX is not the same as a VoIP PBX system, it uses VoIP technology to provide more phone number extensions, all while offering advanced calling features without using expensive on-premise hardware.

Cloud PBX is a virtual private office phone system or network, allowing users to communicate and route calls over the Internet as opposed to using on-premise hardware. On-premises PBX phone systems require expensive hardware, a lengthy contract, regular system maintenance, and additional fees for advanced features and support. In contrast, cloud-based VoIP phone systems in Singapore do not need on-site hardware, and they have a quick set-up process, allowing users to manage it on their own and not have to wait on telco technical support to resolve issues.

A hosted PBX system is also an ideal solution to seamlessly add more phone lines and extensions, or even configure advanced business telephony features, all without the high costs of conventional PBX solutions. This low-cost scalability makes it an excellent PBX system for small and medium-sized businesses.

What Is Required To Set Up A Cloud PBX System In My Business?

Setting up a cloud PBX system in your business is simple. All you need is a reliable Internet connection and compatible devices such as IP phones. Additionally, partnering with a reputable cloud PBX provider like Velox ensures seamless implementation and support throughout the setup process.

Are There Mobile Solutions Available With Cloud PBX Systems?

Yes, most cloud PBX providers offer mobile solutions, allowing you to stay connected and productive on the go. With the Velox Mobile App, seamlessly connected whether you're in the office or on the go. You can also enjoy the convenience of a virtual desk phone, complete with essential communication features, all accessible from your mobile device. Plus, with our innovative roaming feature, you can benefit from up to 95% reduction in call costs when travelling overseas.

Can A Cloud PBX System Be Customised For My Business Needs?

Absolutely. Cloud PBX systems, like the ones offered by Velox, are highly customisable to meet your specific business requirements. From configuring call routing and voicemail to email settings to integrating country and caller blacklists, our platform provides the flexibility and functionality needed to tailor your phone system to suit your unique business needs.

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